• In-Stock Orders: If your order is available, it will be ready for pickup within 24 to 48 hours after payment confirmation.
• Out-of-Stock Orders: If the item is not currently in stock, it will be ready for pickup within 7 days. You will receive an update once your order is available.
• All orders must be fully paid before pickup—no cash on delivery.
Pickup Process
• Pickups are by appointment only at our designated location.
• After payment, you will receive a confirmation message with available pickup times.
• Customers must arrive on time for their scheduled pickup. If you are running late, please notify us at least 1 hour in advance.
• If you fail to pick up your order within 48 hours of the agreed time, your order may be canceled, and a restocking fee may apply.
No Refunds or Exchanges
• Due to the nature of our products, all sales are final. We do not accept refunds or exchanges once the hair has been picked up.
• If you receive the wrong item or there is a mistake with your order, please contact us immediately upon pickup.
Payment Policy
• We accept [list payment methods:
• Orders will not be processed until full payment is received.
Customer Responsibility
• Please double-check your order before leaving the pickup location.
• We are not responsible for any issues once the hair has left our possession. By placing an order with P’s Premium Hair, you agree to these policies.